Reports To: Director Social Services
Beginning Wage: $12.00 / hour
Status: Modified Full-time (24 hours/week); Hourly, Non-exempt

POSITION PURPOSE
Under the general supervision of the Director of Social Services and Community Center Manager support administrative aspects of the Department, including data entry support, client mailings and scheduling of Community Center appointments, activities and classes.

PRINCIPAL RESPONSIBILITIES

• Coordinate monthly update classes, to include mailings, appointment scheduling and client phone calls.
• Assist the Community Center Manager in Intake/Update classes and Aries input for all Intake/Update clients.
• Assist the Community Center Manager in activities, events and drop-in center opening, closing and monitoring.
• All other duties as assigned.

TRAINING, EXPERIENCE, ABILITIES

• High School Diploma or equivalent; 2 years college preferred;
• PC literate;
• Good communication skills;
• Bilingual/bicultural preferred.

ABILITY TO

• Work independently;;
• Maintain confidentiality of all clients and client correspondence.

ESSENTIAL JOB FUNCTIONS

• Ability to communicate effectively with all levels of individuals, both internally and externally;
• Ability to operate agency client Aries System, word processing systems and related scheduling software;
• Ability to operate standard office equipment.

Posted until filled

Reports To: Clinical Services Manager RN
Beginning Wage: $17.00 / hour DOE
Status: Hourly; full -time, Non-exempt

POSITION PURPOSE
To coordinate the delivery of services to an assigned client population of persons with HIV infection in a manner consistent with the Policies and Procedures of D.A.P. and related program protocols. Too triage clients and participate as a member of the Case Management Team. Serve as a representative and act as a resource and referral source for clients, making recommendations concerning their social and practical needs.

PRINCIPAL RESPONSIBILITIES

• Link clients to appropriate referral sources;
• Assess the client's mental, social, financial, and functional status when appropriate;
• Serve as a member on the HIV Health Center / Case Management Team and participate in case conferences;
• Conduct monthly intake orientation meetings for new clients;
• Act as liaison between client and community social services, and act as clients advocate, where necessary and appropriate;
• Submit referrals for insurance needs, dental care, mental health counseling, transportation, housing, food, legal and/or other D.A.P./community programs for self managed clients as needed;
• Provide crisis intervention when necessary and appropriate;
• Assist the client and service providers in problem solving as appropriate;
• Cross train in other positions as may be required or assigned;
  
• Maintain accurate records of all client interactions in client services data base in a timely manner;
  
• Work w/volunteers to maintain updated records in self managed client files;
  
• Deactivate client’s files after one year of inactivity
  
• All other relevant duties as assigned.
  

TRAINING, EXPERIENCE, ABILITIES

• BA in psychology, medical or social services, or related fields or equivalent work experience in a similar position;
• Demonstrated familiarity with standard procedures of a comprehensive case management system;
• Flexible hours and/or shift variation may be required;
• Bilingual – English / Spanish required.

ABILITY TO

• Establish and maintain professional boundaries with staff and clients at all times;
• Coordinate multiple tasks.

ESSENTIAL JOB FUNCTIONS

• Ability to communicate effectively with all levels of individuals, both internally and externally;
• Ability to operate agency client Management Information System;
• Effective written/verbal communications skills with all levels of individuals;

Posted until filled